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Staywell 30 FAQS 
Sale Now On - 2.5% Off All Orders Placed Online On This Site Until 28th August 2008
 

Q... I have a simple question. I have a very old Staywell Cat-flap. It's magnetic, (magnetic key around cat collar) and it's called Staywell 30.
I need to replace it. What is the latest equivalent model? And will it be the same size to fit over the same door hole?
 
 
A... The cut-out size for the staywell 30 is 169mm x 175mm, the following catflap will fit, 
the staywell 500 infra-red is suitable for both thin panel doors and doors upto 2 inches thick and its the most upto date Staywell car flap..
 
Q... I bought a staywell flap for cats about a year ago.  It cost me approx 30 pounds. The key is magnetic and looks like a little sort of mouse.  i now have a 2nd cat and need a spare key - which one should I buy?
 
A...  The cat collar keys you need are ref 980 these keys are compatible with the staywell 32, 932 and the staywell 400.
 
 
 

Deliveries are made using Royal Mail - Recorded Delivery & Special Delivery Services.

When Your Delivery Arrives

Count the number of items delivered.
Check the number of boxes received against the number shown on the driver's consignment note sheet. If there is a shortage, write the number of missing boxes on the driver's copy of the receipt. 

Check the delivery for damages.
Take a quick look at the boxes the goods have been sent in to ensure they are not opened in any way, if they are write on the consignment note boxes opened and ask the driver to sign.


Take the delivery.

Accept the delivery even if the boxes are damaged as we can quickly arrange for missing parts to be sent to you. After the driver has gone you will find a parts list inside the box
 
If you have a problem call us.
Please note all goods sent to UK mainland addresses are covered by insurance. Outside the UK you may wish to arrange your own insurance.

Delivery

All the products on this site are available for delivery in both the UK and Ireland. This site will calculate carriage costs for the products you have ordered to see carriage costs total go to the check out page then select shipping method required. Certain products cannot be delivered into Europe the USA or Asia see below.

UK 

Delivery-48hr deliveries are available on orders received by 12 am on stock items to most of the UK (Non stock items are clearly marked)

We may need identification on certain orders out side the UK all credit card addresses and delivery addresses must match.

Europe and the rest of the world

We do send products world-wide whenever possible we have delivered in most European countries Asia and some states in the USA. For example Asia by sea costs 20 GB pounds and takes approx 5 weeks. To confirm a delivery charge outside of the UK and to confirm it is possible. Please place your order select the rest of the world option or Europe then select the quote option in the payments box. We will email you with delivery details and cost, this will take 3-4 days.

Please also note you may also be charged import duties depending on where in the world by customs when your goods arrive.