Our Privacy Policy

Your details are safe with us.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) . 

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. 

We will not e-mail you in the future unless you have given us your consent. 

We will give you the chance to refuse any marketing email from us or from another trader in the future. 

The type of information we will collect about you includes: 

your name

address

phone number

email address

We collect credit/debit card details – through our secure payment partners. We never see or hold these details.

We will never collect sensitive information about you without your explicit consent. 

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. 

The personal information which we hold will be held securely in accordance with our internal security policy and the law . 

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. 

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. 

If you have any questions/comments about privacy, you should contact us here.


GDPR Personal Information Request

With the new GDPR legislation as of May 25th, 2018, you have the right to request any information we hold on our website about you.

This is called a 'GDPR Personal Information Request' and you can request this information using the email address field below.

This will then give you the information you have added to the site and also allow for you to delete this information.

If you have signed up to our email newsletter you can unsubscribe from our Privacy Policy page.

Please Note: That if you submitted any enquiry information prior to May 24th 2018 no information will have been kept or will be available.